Terms & Conditions
Last Updated: April 1, 2025
1. Introduction
Welcome to Crafttia. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms & Conditions.
2. Products and Services
Crafttia offers handcrafted items including but not limited to jewellery trays, phone charms, keyrings, clay trays, resin crafts, fridge magnets, custom hampers, and canvas art. All products are handmade and may have slight variations in color, design, and finish.
3. Orders and Payments
By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel an order for any reason, including product availability, errors in pricing or product information, or suspected fraud.
All payments are processed securely. Prices are listed in the applicable currency and do not include taxes, duties, or shipping costs, which will be added at checkout.
4. Shipping and Delivery
Shipping times and methods vary based on location. While we strive to meet all delivery estimates, we cannot guarantee specific delivery dates. Risk of loss and title for items purchased pass to you upon delivery.
5. Returns and Refunds
We accept returns within 14 days of delivery for items in original condition. Custom-made items cannot be returned unless damaged or defective. Refunds will be issued to the original payment method.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Crafttia and is protected by copyright and other intellectual property laws.
7. Limitation of Liability
Crafttia shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services or products.
8. Changes to Terms & Conditions
We may modify these Terms & Conditions at any time. The updated version will be effective immediately upon posting. Your continued use of our website after changes indicates your acceptance of the modified Terms & Conditions.
9. Contact Us
If you have any questions about these Terms & Conditions, please contact us at: